Frequently Asked Questions

To purchase an original Palestinian Kufiya, head over to the “shop” page in the menu and select the scarf you would like to buy and click on “Add To Cart”. When you are ready to pay, click on the shopping cart icon in the top right corner of the website and simply follow the check-out steps to enter your shipping destination and payment details.

You can pay through PayPal, credit card or Sofort Banking. If you are located in the EU, you can make a prepayment via regular bank transfer. To do so, kindly place your order at our German partner site: www.MADEinPALESTINE.de

We ship from a warehouse in the EU.

Germany: shipping costs 5,95€. Free shipping for orders over 100€.

USA: standard shipping costs is 10€, premium shipping incl. a tracking number costs 12€

Rest of the World: standard shipping costs 8€, premium shipping incl. a tracking number costs 10€.

Please be advised that out of the EU, you may be charged import duty and custom charges by your customs authority. 

If you are located in Palestine or occupied Palestine, please contact us prior to ordering. We deliver locally with a transport company, to which you can pay upon delivery. 

We ship with DHL World. In most countries DHL hands over the packages to the national post provider.

Tracked orders, prior to handing over by regional delivery partners, are trackable via DHL, then subsequently via the regional delivery partners tracking.

Once dispatched, delivery takes a few days within the EU, up to 10 business days to the UK/Ireland, up to 20 business days to the USA, and up to 30 days to most countries. In some cases delivery might take up to 8 weeks – espcially since the pandemic. 

If you choose “Standard Shipping with Tracking” you will receive a separate email once the package is dispatched with the tracking number of your order.